FOR IMMEDIATE RELEASE
Contact Kris Berg
(800) 363-9127 ext. 116
kris.berg@emergencydispatch.org
The National Academies of Emergency Dispatch® (NAED) announces the release of version 12 of the Medical Priority Dispatch System® (MPDS). The release features the most thorough medical dispatching guidelines yet from the Academy and represents the new standard of care and practice for Emergency Medical Dispatch (EMD).
Version 12.0 is fundamentally better at achieving the Four Essential Objectives of Call Processing: sending the proper response, providing Dispatch Life Support, providing useful information to responders and ensuring safety.
Highlights of MPDS v12:
- 54 new Determinant Codes and 18 new suffixes
- A new protocol to handle 1st party sinking vehicle situations
- A new ProQA tool to help EMDs obtain police suspect information
- Improved ability to determine the patient's state of consciousness, alertness, including altered level of consciousness
- Refined handling of severe respiratory distress to reduce over-triage
- Ability to handle arrest situations on most trauma protocols
- Modification or removal of the cardiac history condition on applicable protocols
- Different handling of focal and non-focal seizures on Protocol 12
- Revision of positioning instructions for unconscious pregnant patients
- Reclassification of NON-PRIORITY complaints on Protocol 26
- Addition of new Determinant Codes for aortic aneurysm, extreme fall, significant facial burns, impending seizure (aura), dialysis fistula and post-tonsillectomy bleeding, baby born with complications, sickle cell crisis/thalassemia, caller's language not understood (no interpreter available), etc.
Brett Patterson, NAED Academics and Standards associate, said the revisions represent a significant amount of work by the Standards Committee, which considered more than 302 Proposals for Change to create version 12.
For more information or to watch an online streaming demonstration of MPDS ProQA software, visit www.prioritydispatch.net or call (800) 363-9127. To learn more about the National Academies of Emergency Dispatch, visit www.emergencydispatch.org or call (800) 960-6236.
The MPDS is part of 3,000 communications centers around the world, including centers in the United States, Canada, Europe, United Kingdom, Africa, Australia and New Zealand. The system was recently endorsed for use in the 26 emergency centers affiliated with the Emergency Medical Center (First Aid Station) Branch of the Chinese Hospital Association.



