RESOURCES
Public Education
Feel free to reproduce and distribute (print or electronic) this information for educational use. Cite the National Academies of Emergency Dispatch (NAED) and the American Safety & Health Institute (ASHI) in your references. The information is divided into the following sections:
Medical Emergencies Downloadable Brochure
- Introduction to the 9-1-1 and 1-1-2 Systems
- History and Recognition
- When to Call for Help
- What to Expect When You Dial 9-1-1
- Questions to Expect
- The Future of the Emergency Call System
Public Education Resources
The organizations listed below can tell you more about 9-1-1, and they serve as sources for the information found in this brochure.
American Safety & Health Institute
ASHI provides safety and health training programs for emergency medical services, educational facilities, safety departments, and health agencies. Click Here
Association of Public-Safety Communications Officials International
APCO fosters the development and use of communication technology. Click Here
Congressional E9-1-1 Caucus
The Caucus was formed as a joint initiative of its four co-chairs, Senators Conrad Burns (R-Mont.) and Hillary Clinton (D-N.Y.) and Reps. Anna Eshoo (D-Calif.) and John Shimkus (R-Ill.) to educate lawmakers, constituents, and communities about the importance of citizen-activated emergency response systems. Click Here
European Emergency Number Association
EENA promotes the knowledge and efficient use of 1-1-2, the single European emergency call number, all over Europe. Click Here
Federal Communications Commission (FCC)
Enhanced 9-1-1 - Wireless Services Click Here
National Academies of Emergency Dispatch
The NAED is a non-profit, standard-setting organization promoting safe and effective emergency dispatch services worldwide. The International Academies of Emergency Dispatch (IAED) refers to the global standards and membership organization outside the United States. While the science and philosophy remain the same throughout the world, the International Academy has established language/cultural subcommittees in conjunction with the College of Fellows. Certified IAED membership spans six continents. Click Here
National Emergency Number Association
NENA promotes 9-1-1 research, planning, training, and education. Click Here
